Is Your Current Computer Guy Causing You To Need One Of These?

 Does he take forever to call you back and respond to your requests?

• Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?

• Are you worried he’s not backing up and securing your network?

• Does your head hurt from having to deal with the hassles?

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Tony Floyd, CEO of Cirnovus, Inc. We specialize in delivering proactive IT support and services to medical practices like yours with friendly, HIPPA Certified engineers who will put you at ease and resolve your IT problems quickly and efficiently. We can remove any worry you have around HIPPA compliance, information security and efficiency. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.

Why can I make such a bold statement?

Because almost every medical practice management staff I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, HIPAA compliance and a range of data-erasing disasters. Clearly this is unacceptable!

How Does Your Current IT Guy Stack Up?

How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

• Do they answer their phone LIVE and respond to emergencies promptly (within 60 minutes)?

• Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?

• Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?

• Do they offer proof that they are backing up ALL your data, laptops and devices?

• Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?

• Do they provide detailed invoices that clearly explain what you are paying for?

• Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?

• Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?

• Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?

• Do they offer any guarantees on their services?

• Do they arrive on time and dress professionally?

• Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?